Q&A with Michael R. Martin, Owner of MRM Construction Services

Michael R. Martin is a seasoned construction professional with over 27 years of experience in the industry.

Born and raised in Massena, New York, Michael developed a passion for building at a young age, leading him to pursue a degree in electrical construction and maintenance from Canton Tech. In 1998, he relocated to Albany, NY, where he advanced his career working for leading companies such as BBL Construction and Jackson Demolition. In 2019, Michael fulfilled his dream of launching MRM Construction Services, LLC, a residential remodeling company known for its commitment to quality, innovation, and customer satisfaction.

Michael’s hands-on approach, combined with his focus on sustainable building practices and modern technologies like smart home systems, has positioned MRM Construction as a trusted name in the industry. Outside of work, Michael Martin is a devoted father to his two daughters, Jessica and Miranda. He enjoys a variety of outdoor activities, including hockey, football, hunting, snowmobiling, and boating. His dedication to both his craft and his family reflects his values of hard work, integrity, and a passion for excellence in everything he does.

What inspired you to start MRM Construction Services, LLC?

I’ve always had a passion for building things and solving problems, but after working with some great companies over the years, I wanted to create something of my own. Starting MRM Construction in 2019 allowed me to combine my experience with my vision of quality and innovation in residential construction. I wanted to focus on customer satisfaction while also pushing the envelope with modern building practices.

What do you believe sets MRM Construction apart from other companies?

Our attention to detail and our commitment to quality are key factors. We don’t cut corners, and we really listen to what our clients want. I think our ability to integrate cutting-edge technologies like smart home systems and sustainable practices also makes us stand out. We don’t just build homes; we build homes that are ready for the future.

What’s the most exciting project you’ve worked on so far?

One of the most exciting projects was a full remodel of a historic home in Albany. It was a challenge because we had to maintain the historical integrity while modernizing the space with new technologies and sustainable materials. Seeing the blend of old-world charm with modern convenience was incredibly rewarding.

How do you handle unexpected challenges during a construction project?

Challenges are inevitable in construction, but I believe in staying calm and focused. The key is to anticipate problems before they happen through thorough planning, but when they do arise, I involve my team and clients in finding the best solution. Communication is crucial—keeping everyone informed helps to navigate the issue efficiently.

What is one piece of advice you would give to homeowners planning a remodel?

Be clear about your goals and be patient with the process. Remodeling can be disruptive, but the end result is worth it. It’s important to work with a contractor who communicates well and understands your vision. Also, don’t be afraid to ask questions or bring up concerns along the way.

How do you stay up-to-date with the latest trends in residential construction?

I’m constantly reading industry publications, attending seminars, and networking with other professionals. Technology is changing fast, and sustainable practices are becoming the norm, so staying informed is key. I also get a lot of ideas directly from my clients; they often ask for the newest technologies, which pushes me to stay ahead.

What role do sustainable building practices play in your projects?

Sustainability is a huge part of what we do. Whether it’s using eco-friendly materials like reclaimed wood or installing energy-efficient systems, we try to incorporate green practices into every project. It’s not just about reducing the environmental impact; these choices also create healthier, more energy-efficient homes for our clients.

How do you balance the business side of running a company with being out on job sites?

It’s definitely a balancing act. I spend a lot of time on job sites because I believe in being hands-on with my projects, but I’ve also learned the importance of delegation. I have a great team that helps with the operational side of things, allowing me to focus on both managing the business and ensuring the quality of our work in the field.

What’s the biggest misconception people have about the construction industry?

A big misconception is that all contractors are the same, or that you can always go with the cheapest option. The truth is, you get what you pay for. Quality work, attention to detail, and reliable service require investment. Going with the lowest bid often leads to more problems down the road.

What do you do in your downtime to recharge?

I love spending time outdoors. Whether it’s hockey, snowmobiling, or taking my daughters out boating, being outside helps me clear my head and recharge. I think it’s important to find balance, especially in a high-pressure industry like construction. Family time and outdoor activities keep me grounded and ready to take on new challenges.